Orders typically ship within 1–3 business days, excluding weekends and holidays. You will receive a tracking email once your order is fulfilled.

Delivery usually takes 2–5 business days depending on location. Remote areas may take slightly longer. Please refer to your shipment tracking for true timelines.

Please check around your property, ask neighbors, and wait 24 hours as carriers sometimes pre-scan deliveries.

If it is still missing after 24 hours, contact customerservice@eljefesnacks.com or our website chat feature with your order number.

Please sign in to your customer account on our website, select the account icon, then select “Manage Subscription” to make any changes or cancellations.

El Jefe is a dynamic snack brand known for bold, culture-driven flavors. Our gummies are small-batch and handcrafted, featuring chamoy-coated gummies and innovative extreme sour creations that deliver an intense, flavor-packed experience.

Rooted in Hispanic-inspired flavor profiles and paired with classic favorites, our lineup is built to stand out. Beyond candy, El Jefe also offers Hispanic-inspired beef jerky and nuts, bringing the same bold authenticity across every category.

Wet Chamoy is a delectable Mexican condiment made from pickled fruit, chili peppers, and lime juice. It has a unique sweet, salty, spicy, and tangy flavor that adds a burst of excitement to your favorite snacks!

Some flavors contain mild heat due to chamoy and seasoning. Heat levels vary by product.

Products may contain or be processed in facilities that handle dairy, soy, wheat, and nuts.

Please review ingredients posted in product listings and/or on ingredient labels carefully before consuming.

Some products may be gluten-free; however, not all items are certified gluten-free.

Please review ingredients posted in product listings and/or on ingredient labels carefully before consuming.

Shelf life is 12 months when stored in a cool, dry place. Upon opening, store refrigerated.

Due to food safety regulations, we do not accept returns on food items. If there is an issue with your order, please contact us at customerservice@eljefesnacks.com or use the website's customer chat feature, and we will be happy to help.

If an order needs to be modified or cancelled, this can only be done before order fulfillment. If your order has not been fulfilled, please contact customerservice@eljefesnacks.com to make any necessary modifications or cancellations.

Please email customerservice@eljefesnacks.com or use the website's customer chat feature within 24 hours of delivery with your order number and clear photos of the product and packaging.

Each case is reviewed individually, and replacement product is offered if there are verified issues such as spoilage or quality concerns.

You can find El Jefe Snacks nationally in stores such as Circle K, Love’s Convenience, and Smart & Final.

Yes, please request a wholesale account on our wholesale page: https://www.eljefesnacks.com/pages/register . Once your account has been activated, you will receive an email notification.

We are based out of Huntington Beach, California.